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Please assist us to improve our service by answering the questions.
Room Number：* Length of Stay：TO *
1. How would you rate our hotel on an overall basis?
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2. Was your room reservation in order?
YesNo
3. How would you rate our hotel on an overall basis?
  Excellent Good Fair Poor
Efficiency of check in process
Cleanliness of room
Cleanliness and service during your stay
Room decoration
Efficiency of check out process
Value of guest rooms
Parking
Was everything working in your room?
If no ,was it repaired promptly ?
How would you rate the staff in terms of friendliness and efficient service?
Front Desk clerk
Housekeeping staff
Telephone operators
Business Center clerk (s)
Management staff
4. Please rate the following Food & Beverage facilities that you have used on this visit
Restaurant Aegean Café Hermida Restaurant Chinese Restaurant
Meal period Breakfast Lunch Dinner  
Were you seated promptly? Yes No    
Were your order taken promptly? Yes No    
Were you order delivered promptly? Yes No    
Did you receive friendly service? Yes No    
  Excellent Good Fair Poor
Quality of food
Menu variety
Value for the price paid
5. Your Suggestions